Resources
Guidance, helplines and next steps for finding and keeping safe accommodation.
- Facilities
- 1035
- Published beds
- 5100
How it works · 3 simple steps
1. Emergency bed
Find a safe bed for tonight, now
2. Next steps
Get support, advice and resources
3. Long-term support
Housing, training and community
Safe and confidential Free to use
Free helplines, any time
Tap a number to call. All calls to the 0800 lines are free.
- National Shelter Helpline (NSMSA)0800 001 00524 hours, toll-free — help finding shelter after abuse
- GBV Command Centre0800 428 42824 hours, toll-free — gender-based violence support
- Childline South Africa11624 hours, toll-free — for children and teenagers
- SAPS Emergency10111Police emergency, any time
- Substance Abuse Helpline (Social Development)0800 12 13 1424 hours, toll-free — drug and alcohol help
- Suicide Crisis Helpline (SADAG)0800 567 56724 hours, toll-free — someone to talk to
- Higher Health student crisis line0800 36 36 3624 hours, toll-free — students at universities, TVET and CET colleges
- Western Cape Social Development Helpline0800 220 250Toll-free — shelter, social services and family support in the Western Cape
- City of Cape Town Emergency Line021 480 770024 hours — emergencies and street people referrals in Cape Town
- Ke Moja substance abuse chat087 163 2025WhatsApp, 8am–5pm — for young people